The reason codes that are specified when all or part of an order is returned or replaced can now be shared among standardized across a merchant’s projects.
The same name can now be defined in multiple projects for use in specifying the same or similar issues that cause customers to return or replace a merchant’s products.
The reason codes
defined for return/replace orders in System Admin>Orders>Reason Codes can now be
standardized across a merchant’s projects.
Since the reasons for product returns and replacements are typically standard within the same company, sharing With standardized reason codes among multiple, related projects saves time and effort by eliminating repetitive procedures, merchants are better able to track customer complaints to identify quality issues and frequency problems.