This guide describes the procedures and settings needed to configure EDGE for a variety of order payment types and for the credit and gift card payment service providers/authorizers supported in the Jagged Peak eCommerce platform.
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Payments and Payment Services Providers/Authorizers
The ability to accept and process valid forms of payment is critical to any order management system. A merchant must be able to provide a variety of options to meet its customers' initial payment needs as well as their return order requirements.
EDGE provides configuration parameters that you can use to define and manage each supported payment type and its associated alternatives and refund policies.
Considering two of the most common forms of payment, credit card and gift card authorization is an important concept for both cardholders and card merchant accounts. Each merchant has a purchase limit above which they must seek authorization from the card issuer/payment services provider before they can complete a sale. The authorization is performed electronically when the customer enters their credit card or gift card information during the check-out process. The card data is submitted to an "acquirer" to request authorization for the sale. The acquirer then routes the request to the card-issuing bank where it is authorized or denied. If authorized, the merchant is allowed to process the sale.
EDGE also provides a comprehensive set of configuration parameters you can use to define and manage each supported payment services provider/authorizer for credit cards and gift cards.
The configuration and settings described here are applicable to EDGE Version 6i.15.5 and above.
This guide may be viewed and/or distributed both to internal Jagged Peak employees and Jagged Peak clients.
|Doc Version||EDGE Version||Effective Date||Created/Updated by||Section||Description|
|1.0||6i.15.5+||10/20/2016||Maggie Mays/R&D||All||Initial Version|
If you need additional information or assistance, please get in touch with your Jagged Peak account executive or contact Jagged Peak using one of these options:
- Call us at:
- Telephone: 1-813-637-6900
- Toll Free: 1-800-430-1312
- Visit our website at jaggedpeak.com and click CONTACT US.
- For EDGE Support, send an email to EDGEsupport@jaggedpeak.com.